Week 2 Discussion: Workplace Stress in Thomas O. Davenport Article


Workplace Stress Prompt The Good Stress Strategy: How Managers Can Transform Stress into Fulfillment by Thomas O. Davenport Article Review Please follow these instructions and use the article from the attachment: Evaluate how effective the article’s argument was using Toulmin’s model. Detail as many of the six components as possible: Claim: What was the article’s […]

Workplace Stress

From a dialectical viewpoint, the Toulmin model contributes to the audience’s thinking about the argument analysis and structure of the article by Davenport (2015). Using the six components of Toulmin’s model, it is clear that the arguments in the article are effective because they are centered on a thesis with substantial evidence. Based on the “claim,” the main point in the article is that a well-formulated manager-training initiative can considerably improve the ability of the administrator to identify and handle the dynamics causing stress that plague many workstations. The central thesis of the analysis is that the manager can change stress into contentment at the place of work.

As far as the “ground” is concerned, Davenport (2015) has used statistics to support his argument with convincing evidence. The statistics, in this regard, are substantial because the author has used them in combination with a description of the reasons the numbers are significant (Rodrigues, Lima, & Barbosa, 2017). The author has stated that studies at Stanford and Harvard approximate that in the United States, stress in the workplace accounts for as much as $190 billion in healthcare costs and contributes to at least 120,000 deaths (Davenport, 2015). Also, the survey conducted through Towers Watson has indicated that the administrators can assist a great deal in handling stress resulting from daily work activities.

Considering the concept of “warrants,” Davenport (2015) has made a substantial claim by linking facts to reasoning. He has considerably changed the audience’s point of view that through training, managers can establish a culture of fulfillment. The author asserts that companies are minefields of stressors; the reactions of humans to stress are individually distinctive and complex. For this reason, it is impractical to eradicate all stressors from the work setting. Concerning the main point, the author discusses the notion that administrators can transform stressors and present stress-buffering conditions in the place of work.

Based on the aspect of “backing,” the study by Davenport (2015) has utilized credible sources to establish trustworthiness and gather the most relevant and current information for the investigation. The references can be considered reliable because they are materials from academic databases, websites registered by educational and government institutions, and research articles written by well-known and respected authors. Credibility, in this respect, affects the overall response of a reader in various ways. By using reliable, useful, and authoritative sources, the reader can determine how the scholarly materials have enhanced the ability and skills of the author to draw a well-thought-out conclusion, distinguish between opinion, fiction, and fact, as well as seek out differing perspectives and alternative points of view.

“Qualifiers” have played a significant role in the research by Davenport (2015), giving the readers clue regarding how confident the author feels about the information they are providing. It is an important feature of the article since the author can designate his claims in absolute terms (Wyrick, 2016). In the study, one can notice absolutes (such as all, every, each); for example, the author has asserted that approximately “every” job has some potential for autonomous worker control over tasks, time, and place. The absolutes subtract from the argument because they are words that may trick or confuse the reader, making them respond correctly or incorrectly based on the qualifying term instead of reacting to the content contained in the statement.

As far as the aspect of “rebuttal” is concerned, apart from proposing a thesis and providing reasoning using evidence, the article has also presented a counterargument to consider a likely argument against some aspects of his reasoning. For instance, Davenport (2015) pointed out that in the work environment, eradicating all stressors is impractical. This has allowed the author to pre-empt objection and anticipate doubt that a skeptical reader may present.

In summary, the Toulmin model has enabled the formation of a sturdy logical foundation to evaluate the effectiveness of the research by Davenport (2015). The effectiveness of the article has been determined based on the following three characteristics. First, the advice comes from credible sources. Secondly, the scholar shapes the data to meet the requirement of a tightly defined audience. Lastly, the topic is timely and specific.


Davenport, T. O. (2015). The good stress strategy: How managers can transform stress into fulfillment. Employment Relations Today42(3), 9–20. DOI: 10.1002/ert.21520

Rodrigues, C. F. D. S., Lima, F. J. C. D., & Barbosa, F. T. (2017). Importance of using basic statistics adequately in clinical research. Brazilian Journal of Anesthesiology (English Edition)67(6), 619–625. doi: 10.1016/j.bjane.2017.01.011.

Wyrick, J. (2016). Steps to writing well with additional readings. Boston, MA: Nelson Education.

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Published On: 01-01-1970

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